Amazing views and easy access to ski lifts. I loved the home-style cooking for dinner. each dish was made with care!

My honest journey to loving (or hating) this

The hotel boasts a fantastic location with great access to ski slopes and stunning mountain views. The cozy atmosphere makes you feel at home, while breakfast offered a delightful selection to start each day.

Communication with staff can be challenging due to language barriers, and noise from the reception area can disrupt the peace during evenings. Some guests also found the dining areas needed a refresh.

The recently renovated rooms offer comfortable beds and adequate storage despite being a bit small. The boot room serves as a decent spot for ski gear, and if you time it right, you can ski back to within 100 meters of the place when there's enough snow. that's a bonus for ski lovers.

The advertised mountain views are a complete miss. many guests reported no attractive views were available. Expect noise from the reception and nearby rooms, due to paper-thin doors. Breakfast is a hit-or-miss with guests noticing rotten fruit, and the lack of consistency with replenishing items means you might find yourself asking several times for basics. The lounge and dining areas feel dated and underwhelming compared to the rooms, and don't bother looking for a safety deposit box since they treat it like an unnecessary luxury.

I stayed in a single room for 5 nights. The room was small but comfortable, with a nice recently refurbished bathroom. The hot water was great, and the bed was surprisingly soft. there wasn't much storage space which made it a bit tricky. The bedside lamp could have been a bit brighter for reading. it felt cozy and practical for a ski trip!

Cozy atmosphere and stunning location

Staying here was a delightful experience. the reception area felt like a family living room, which instantly made me feel at home. The rooms, although a bit snug, were recently refurbished with comfortable beds and lovely decor. Breakfast was a highlight, featuring a good selection of cereals, fruit, cakes, and cheese. One improvement could be to have a greater variety of hot breakfast items.

Cozy hotel with recently refurbished rooms. Close to ski lifts, making access to the slopes easy. Reception area feels like home. Limited storage space in the room made unpacking difficult. Breakfast selection can run low at times. Would recommend for skiers looking for budget options.

Free Wi-Fi and cozy bar area, but thin walls made it noisy at times.

staying at hotel serenella was super cozy. felt like a family member, the reception area is like hanging out in a living room. the breakfast had a good variety, and the location was realy good too, just a short walk to the slopes. my room was comfy, newly refurbished with a nice bathroom and good hot water. they also did their best to cater for my dietary needs, which was really sweet!

The cozy atmosphere truly makes you feel at home, and the rooms, albeit small, are warm and well-decorated. The boot room is adequate for skiing gear, but communication gaps with staff and difficulty finding storage space in the rooms can be a bit frustrating.